Telecom Audit philosophy and approach to auditing all utility bills is best described by the following tenets:
  • Each and every client is entitled to have the security of knowing that it has not paid and will not pay more for its telecommunications services than necessary.
  • Telecom Audit is committed to the highest level of professionalism and integrity while conducting its "Audit Description Process".
  • The knowledge of over 55,000 telecommunication billing audit's done nation wide is brought to the table.
  • Seeking all refunds and savings available to all utility bills. Verify and correct all billing as necessary.
  • Excellent accounting and administrative skills.
  • Proven ability to perform audits efficiently.
  • Knowledge in all tariffs, codes, and regulations.
  • Experience in auditing top local companies, schools and cities.
  • Strong communication and interpersonal acumen.
  • Trustworthy, dependable company.
  • The ability to take direction and implement audit results.
Telecom Audit obtains at least one copy of all telecommunications billing and goes tot he telecommunications vendor for all past billing. This eliminates any disruptions internally with the client since one copy is minimal in time to pull up.
 
The audit depending on size, number of locations and volume usually takes form 10 working days to one month maximum to complete the audit.
 
A preliminary audit report is gone over with the client showing all refunds, credits and savings. Any situations related with he billing are brought up and discussed in full detail. All available savings to the client are explained and backed up in full detail as necessary.
 
The proper implementation of refunds, credits and savings available are obtained as necessary after approval has been given by the customer.
 
A final report is completed showing all detail of available or obtained refunds, credits and savings with an obtained date. The final reports vary in size from 10 pages to 50 pages long.
 
Many times we discover that while a customer may be billed according to its service agreement or contract, the service agreement or contract itself is in violation of the approved tariff. Likewise, many times we find that the service agreement or contract may comply with the tariff, but the tariff and service agreement are not being applied properly, resulting in over billing.
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