Verify proper monthly service charges.

 

   
Verify proper cost per line.
   
Verify proper custom Centrex contracts.
   
Verify proper type of service.
   
Verify proper service and equipment charges.
   
Verify proper Local Exchange Carrier charges.
   
Verify Proper tax structure.
   
Verify optional services and charges - directory listing, hunting features, etc.
   
Verify NARS; e.g., are they adequate?
   
Verify all phone lines.
   
Provide recommendations of all available plans to reduce the customer and describe the available contracts given by the Local Exchange Carrier, etc.
   
Verify all types of trunks, extensions, cable and mileage charges.
   
Deregulation of phone service.
   
Provide recommendations of all available plans to reduce cost to the customer.
   
Verify that all long distance and local long distance is picked correctly (Interstate, Intralata, Intrastate).
   
Verify that all long distance and local long distance is billed in one second or six second increments.
site design by Internet Commerce & Communications