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Verify proper long distance plans. |
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Verify proper Local Exchange Carrier charges. |
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Discuss available management reports rather than having
the bill in chronological order. |
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Discuss bills being charged in one minute increments
versus six second increments. |
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Show how the client can pay between .02 cents to .11
cents per minute for long distance usage. |
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Show how the client can reduce all Local service Provider
long distance in-state calls to between .02 cents to .11 cents per
minute. |
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Provide recommendations of all available plans to reduce
cost to the customer. |
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Verify that all long distance and local long distance
is picked correctly (Interstate, Intralata, Intrastate). |
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Verify that all long distance and local long distance
is billed in one second or six second increments. |
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Verify that all monthly service charges are correct
including all sub accounts. |
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Verify that all toll free service is billed correctly. |
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